Resolve Pest Solutions

Really frustrated with this company. As several other reviewers have noted, there is zero communication or follow through with these guys. I called Mike and he was busy so he said he'd call me back.never heard. Finally called him again. He took another call while we were chatting, then said he'd show up at 3. Never showed. I called at 6 and he said he'd come by at 7.

Never showed. No follow up call, no email, nothing. Just vanished. I could probably call again but what's the point? I'll get another promise to show up and never hear anything back. If you're not able to make a meeting a phone call rescheduling is the BARE minimum for someone you are hoping to do business with! If you can't even manage that I can't imagine what your actual service is like and certainly don't trust you to complete the work. I highly discourage you from using these guys. Waste of time and you'll just be frustrated in the end no closer to actually getting your pest problem solved.

Critical: Professionalism, Punctuality, Responsiveness Terrible experience, hired this company to do a termite inspection for a real estate transaction. Kept getting excuses for delays in getting report. The individual I spoke to on many occasions was extremely unprofessional. I do not recommend!

Well engineered solution to our rodent problem! We had rats that had burrowed under our a/c units. First, they put bait down to provide an immediate start to the solution. Second, Lloyd came out and surveyed the situation, and called me direct to walk through how they would fix the area. They showed up 2-days later and it was quite the engineering solution, as our units sit along a narrow gangway next to our deck.

They lifted the units, dug out the burrows, leveled and filled in with lime stone, put down a wire mesh, and then placed the pavers in a solid block (to prevent spacing) and put the a/c units back. It was done right and we are confident we won't be having any more issues. I will admit it did take 2-weeks of steady follow up to get things moving, but everyone was respectful about it and we are very happy.

Mike from Resolve Pest Solutions is the best! I called on a Friday afternoon about a concerning cockroach problem in my apartment - they came to treat my apartment that evening. Mike was kind, informative, and really helped to stop what could have been a much bigger problem. Go to Resolve Pest Solutions!

I work for a property management company in Chicago and we've been using Resolve for many years now for all our pest control issues at the properties we manage. The owner, Mike, is super knowledgeable and he will tell you what you need to do to stop the problem forever vs just treat it short term. Their communication is great, they are super prompt with scheduling, and they actually RESOLVE (pun intended) the issues at hand.

Three years ago, after seeing multiple rats running through our yard, and even catching one in a snap trap, we called Resolve. They installed a "rat barrier" around the interior perimeter of our yard, and guaranteed no rats for 3 years (it worked -- knock on wood that it continues!). More recently, they came out to investigate what looked like a sinkhole, indicating rat activity from a different source.

Resolve drilled through our concrete, sent photos and video of the damaged downspout below, then made all the necessary repairs and replaced the concrete. These guys are great and know what they're doing!

We have used Resolve Pest Solutions twice and been very satisfied both times with the experiences and outcomes. Initially, we called them about a rat issue. The critters were coming in through an ancient unused drainage pipe in the basement. Unlike the other services we contacted, which never attempted to identify the source of the problem, Resolve thoroughly inspected the basement and found the means of entry.

They closed off the pipe to stop further migration, placed traps and our problem was solved. The price was fair and they were very responsive to concerns about using any sort of poison in a house with young children. We also used the company for a bed bug scare in a rental unit. No bugs were found on the premises, but after treating the unit, Resolve came back twice to inspect, treat and allay any fears of infestation at no additional cost. Mike is pleasant and honest and stands behind his service. I recommend him highly.

We bought a 3 flat in Logan Square with mice and roaches. We liked Resolve's approach to guarantee the results with no regular service needed. It has worked out great. It has been over 1 year and still no issues. We just forgot to review Resolve and they deserve 5 stars.