Business Details
Emergency
services
Expert Pest Control Services in Columbus, Ohio
Founded in 1999, Environmental Pest Management has grown from a family-operated business into the largest pest management company for multi-family properties in the Midwest. With over two decades of experience, our team delivers innovative solutions backed by advanced technology like PestGenius, a proprietary platform that provides real-time data to optimize pest control strategies. Our certified technicians undergo rigorous in-house training, ensuring expertise in handling complex infestations and wildlife removal. Serving Ohio, West Virginia, Kentucky, Michigan, and Indiana, we prioritize customer satisfaction through same-day responses and tailored programs for commercial and residential clients. Recognized for our commitment to transparency and ethical practices, we maintain partnerships with industry leaders to enhance service reliability. Our goal is to provide peace of mind by safeguarding properties against pests with proven, sustainable methods.
Services
Pest Control
Termite Control
Wildlife Removal
Bed Bug Treatment
Ant Extermination
Rodent Removal
Stinging Insect Removal
Spiders
Flies
Commercial Pest Management
Highlights and features
- We offer same-day response for urgent pest control needs.
- Our certified technicians utilize smart technology for effective solutions.
- We provide 24-hour emergency service availability.
- Our proprietary PestGenius platform offers real-time data insights.
- We guarantee customized programs for residential and commercial clients.
Associations and certifications
- Better Business Bureau
What people say
Prompt service
Certified technicians
Excellent performance
Proactive approach
Reliable scheduling
Offices
Services
Residential Pest Control
We offer tailored pest control for homeowners, targeting ants, bed bugs, rodents, and termites. Our certified technicians use advanced methods to ensure long-term protection. Clients benefit from reliable service and expert guidance to maintain pest-free homes.
Commercial Pest Management
Our commercial services safeguard restaurants, hotels, and warehouses with customized programs. We address pests like flies, roaches, and rodents, minimizing operational disruptions. Businesses rely on our 24-hour response and real-time data tracking for compliance and reputation protection.
Wildlife Removal
We safely remove raccoons, squirrels, bats, and other wildlife from residential and commercial properties. Solutions include exclusion techniques and habitat modification to prevent re-entry, ensuring structural integrity and safety for occupants.
Bed Bug Treatment
Our bed bug treatments use heat therapy and targeted applications to eliminate infestations. We focus on thoroughness, treating all life stages to prevent recurrence. Clients receive follow-up inspections to confirm complete eradication.
Termite Control
We provide termite inspections, treatments, and prevention plans using liquid barriers and bait systems. Our approach stops termites at the source, protecting property value. Annual inspections ensure ongoing protection and early detection.
People
Jason Carpenter
Chief Executive Officer/Owner
Jason founded Environmental Pest Management in 1999 after 28 years in pest control. He developed the patented PestGenius software and leads strategic planning. He balances business growth with a passion for golf and community involvement.
Karen Carpenter
Chief Operating Officer
Karen oversees EPM's operations, bringing expertise from Marriott and LensCrafters. With a focus on client needs, she ensures seamless scheduling and accounting. She resides in Lewis Center, Ohio, and prioritizes family alongside work.
Brandon Carpenter
VP of Operations
Brandon, Jason's son, grew up in the family business, starting with termite jobs. His hands-on experience led to leadership roles. He emphasizes dedication and perseverance, reflecting the company's commitment to quality service.
Sarah Baughman
Director of Wildlife and Specialty Services
Sarah specializes in property manager relations, delivering proactive service. She holds a degree from The Ohio State University and balances work with raising three children, exemplifying EPM's client-centric approach.
Pat Hynes
Chief Finance Officer
With 25 years in finance, Pat leads EPM's financial strategy. An Ohio State graduate and mentor for social enterprises, he ensures fiscal expertise while supporting innovation and sustainable growth.
Questions
What types of pests do you handle?
We manage ants, rodents, termites, bed bugs, stinging insects, spiders, flies, and wildlife intrusions.
Do you offer emergency services?
Yes, we provide same-day and 24-hour emergency pest control solutions.
Which areas do you serve?
We serve Central Ohio, West Virginia, Kentucky, Michigan, and Indiana, including residential and commercial properties.
Is financing available?
Yes, we offer financing options for residential pest control services. Contact us to learn more.
What is PestGenius?
PestGenius is our proprietary platform providing real-time data and insights for efficient commercial pest management tracking and reporting.
Do you handle commercial properties?
Yes, we specialize in pest control for restaurants, hotels, healthcare facilities, warehouses, and multi-family properties.
Videos
Reviews (16)
Julie Ruzicka
Aug 10, 2022
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EPM office staff as well as the technicians are top notch. Karen worked with me to come up with a pest treatment that fit my needs, not just selling me the highest priced program. She really listens and strives to satisfy. The technician that treated my house was very thorough and asked question to determine if there were any other pest problems. I would recommend them to anyone with a pest issue!
Kyle Clarke
Aug 10, 2022
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We want to compliment environmental pest management, and, in particular their tech, Terrance. He was able to help us with our stink bug problem! We will recommend Environmental pest management to anyone who needs a good company to deal with their bug/pest issues.
Tom Moffett
Aug 10, 2022
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As always, Kyle and Environmental Pest Management provided top notch service. Kyle, our technician, was very professional, knowledgeable, and timely when he completed our spring service. He made sure that he addressed all of our issues and concerns. He even went above and beyond and looked around our yard and treated any ant mounds he discovered. I did not ask him to do this, but that's what EPM trains their staff to do, always go above and beyond what is expected!!!! Thank you for being the best pest control people out there!!!
April Schaad
Aug 10, 2022
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EPM is awesome! I have used them for so long, I can't remember when we started using them. I use them for both my home and office.They (everyone in the company; inside and out of the office) are always professional, efficient and friendly! I don't know why anyone would use anyone else!
Justin Porter
Aug 10, 2022
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Absolutely the best in town! I called and they had someone out right away and they treated my home like it was theirs.
Exclent follow up service and came back out at no additional cost to me to be sure that they had got everything and I was satisfied. Great service and friendly staff!
Exclent follow up service and came back out at no additional cost to me to be sure that they had got everything and I was satisfied. Great service and friendly staff!
Shari Heinrich
Aug 10, 2022
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EPM techs came out the same day I made the call about wasps in the house. They identified the source in the attic and mitigated. Techs Kyle and Paul didn't pressure me to sign up for their maintenance plan, but we did--while we can maintain the lower perimeter of the house, the upper is out of reach. And wasps do NOT belong in an attic. Techs were friendly, professional, ready to answer questions and educate us (since I like to go to "worst case" scenarios, Kyle was able to tell me typical wasp behaviors).
Keri Evans
Jun 23, 2022
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I had Austin York as an exterminator and he did a wonderful job! He was very educated and passionate about his job. He taught my family things we will carry with us throughout life. Super thankful for Mr. York today!
Joan Elflein
May 29, 2022
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I retained Environmental Pest Management to set termite traps on one of my properties-the installers were pleasant and efficient and the price was reasonable. After a couple years I confirmed via the bait traps that we did not have any evidence of termites so I requested they be removed. The gentleman that came to remove them was pleasant--I greeted him as I left the property-however I was quite surprised to discover the holes were not filled where the traps were removed.
The 30 plus holes that were left (unfilled with dirt) were approximately 4 inches by perhaps 6 inches--and having 2 German Shepherds with over 30 holes in the yard was not safe at all. It could have easily led to a broken leg or two. Due to my busy schedule I had to retain someone else to come and fill said holes. I share this as consumers need to be aware of this so they can be prepared for the aftermath.
The 30 plus holes that were left (unfilled with dirt) were approximately 4 inches by perhaps 6 inches--and having 2 German Shepherds with over 30 holes in the yard was not safe at all. It could have easily led to a broken leg or two. Due to my busy schedule I had to retain someone else to come and fill said holes. I share this as consumers need to be aware of this so they can be prepared for the aftermath.
April Schaad
May 12, 2022
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I have worked with Environmental for many years and they have ALWAYS been responsive, professional, caring and respectful to just name a few things about them. They have treated my business locations and our personal home and always used the greatest of care when entering our home/businesses from wearing booties, to asking questions about our current needs and in general treating us like friends/family.
Our most recent home treatment was done by Darrin and he was truly awesome! He not only did the professional job that he always does, but he went above and beyond by taking an extra 10 minutes to help me with my bike rack; something that had nothing to do with the job but, meant the world to me! Thank you Darrin! And, thank you Environmental for always being consistently wonderful for so many years! April
Our most recent home treatment was done by Darrin and he was truly awesome! He not only did the professional job that he always does, but he went above and beyond by taking an extra 10 minutes to help me with my bike rack; something that had nothing to do with the job but, meant the world to me! Thank you Darrin! And, thank you Environmental for always being consistently wonderful for so many years! April
Dani Sims
May 12, 2022
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My husband and I have been a P3 customer for over a year now. We absolutely love the service and see great value in the protection. We get quarterly treatments to prevent pest infestation and if we ever have an issue in between treatments, they respond quickly to treat it and take care of it. Today we had our second quarter treatment for 2022 by Brendan. This was the first time Brendan has been our technician and we were very impressed with him!
He was incredibly polite and professional and went above and beyond with his service. In addition, he was extremely thorough as he treated the inside and outside of our home, which we appreciate so much. We definitely recommend Brendan for your treatments!
He was incredibly polite and professional and went above and beyond with his service. In addition, he was extremely thorough as he treated the inside and outside of our home, which we appreciate so much. We definitely recommend Brendan for your treatments!
Sharron Giles
Apr 21, 2022
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The technician, Nathan was possibly the nicest and most patient person on the planet! He handled our problem professionally and with compassion for our elderly resident. Truly one of the best customer service experiences, from my initial email to the follow up after service. Thank you to your whole team! Service: Bed bug extermination
Danielle Lyons
Apr 11, 2022
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Easy to schedule and fast response time from Environmental Pest Management. Seymour was great to work with and walked me through what he was seeing and what I could look for in future to identify any potential problems. Came out for a termite inspection but while reviewing the exterior also let us know about some ants and how to best handle them. Always have great service with this company and this was no exception.
Tiffany Epp
Mar 18, 2022
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I've been using this company for a while now and I must say I was very very pleased with my treatment today. The exterminator was very thorough and did an excellent job. A big thank you to Daren for taking the time to thoroughly inspect and treat my apartment. If you want the job done right definitely ask for Daren! Service: Bed bug extermination
Bethany Lee
Mar 15, 2022
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Our experience with Environmental Pest Management was a good one. We have also used their services before this, which is why we called them again this time. Our technician was professional, friendly, knowledgeable and very thorough in his application. He also arrived on time, which is always nice. We moved into this house recently and had some bugs, so we called them. We no longer have those bugs, thank God! Good work!
Amanda Jeffries
Jan 23, 2022
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Our service technician Mike was amazing! He treated two apartments that were loaded with roaches with wall injection treatments. He explained the entire process before he started and that made me feel comfortable. We will be a lifetime customer! Service: Cockroach extermination
Mindy B.
Oct 28, 2020
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We recently moved into a home that had active termites in the shed and in our crawl spaces in the house. We were very pleased with the service we got. Our technician, Mike England, was extremely knowledgable and was happy to share his knowledge with us. Very friendly and efficient. All the areas were treated and when he left we felt confident that our home was protected from further damage. Fast service, friendly technician and a follow-up email put our minds to rest, and all of this for a very reasonable price. We will have them out yearly to make sure things are still good. I highly recommend this company.