Business Details
29 Years
experience
Emergency
services
Trusted Pest Control Services in Syracuse, NY
Founded in 1997, Gannon Pest Control has established itself as a trusted leader in residential and commercial pest management across Central New York. Our family-owned business was built on the vision of Billy Viel and Jennifer Savastino, who combined decades of firefighting and technological expertise to create a company focused on protecting homes and businesses from pests. With a team of 20 certified professionals, we utilize cutting-edge treatments and digital solutions to deliver customized pest control plans tailored to each property's unique needs.Our commitment to excellence is reflected in our 25+ years of service, 9 consecutive Angie's List Super Service Awards, and an A+ rating from the Better Business Bureau. We pride ourselves on transparent communication, offering free inspections with service bookings, warranties on all treatments, and 24/7 emergency response for urgent infestations. As active community partners, we support local charities and sponsor special needs sports teams, embodying our belief that a pest-free environment allows families and businesses to thrive.
Services
Aphid Control
Bed Bug Control
Cockroach Control
Rat Control
Insect Control
Rodent Control
Critter Service
Spring Preventative Service
Commercial Pest Control
Perimeter Treatments
Details
- Year established: 1997
Highlights and features
- We offer 24/7 emergency pest control services for urgent infestations.
- Our technicians hold New York Certified Applicators licenses.
- We provide free inspections when booking any treatment service.
- Our services come with warranties for complete pest elimination.
- We've received the Angie's List Super Service Award nine years consecutively.
Associations and certifications
- Better Business Bureau (A+ Rating)
- Angie's List Super Service Award
- National Pest Management Association
- New York Pest Management Association
What people say
Thorough and professional
Knowledgeable and friendly
Reasonably priced
Understanding and accommodating
Exceptional service
Services
Bed Bug Control
Our specialized bed bug control service employs advanced heat treatments combined with chemical applications to eliminate infestations at all life stages. Technicians conduct thorough inspections of mattresses, furniture, and wall voids, creating customized treatment plans for complete eradication. We provide follow-up visits included in our warranty coverage to ensure long-term effectiveness.
Rodent Control
Comprehensive rodent control programs include exclusion techniques, trapping systems, and sanitization treatments for mouse and rat infestations. Our technicians identify and seal entry points while implementing monitoring systems to prevent future problems. We prioritize humane removal methods and property restoration services when necessary.
Commercial Pest Control
Customized commercial pest management programs protect businesses from infestations that could impact operations. Our services include regular inspections, facility-specific treatments, and documentation for health regulation compliance. We coordinate with business owners to minimize disruptions while maintaining pest-free environments for employees and customers.
Spring Preventative Service
This proactive seasonal treatment targets common pests before they become problems. Our technicians apply perimeter treatments while inspecting properties for potential entry points. The service creates protective barriers against ants, spiders, and other common pests while including maintenance recommendations for long-term prevention.
Critter Service
Our critter control service humanely removes nuisance wildlife from residential properties. Technicians handle raccoons, squirrels, and other animals using exclusion methods that prevent re-entry. The service includes property damage assessment and repair recommendations to ensure homes remain secure against future wildlife intrusions.
People
Jennifer Savastino
Owner
Co-founder Jennifer Savastino leads Gannon Pest Control with technological expertise and community focus. A Le Moyne College graduate, she modernized operations while maintaining family values. Active in local organizations, she balances business leadership with civic responsibilities as a founding member of 100 Women Who Care.
Billy Viel
Founder
Retired firefighter Billy Viel established Gannon Pest Control in 1997, combining emergency response skills with pest management expertise. He grew the business from a part-time venture into a family enterprise, emphasizing customer care and community service before passing away in 2024.
Josh
Technician
Certified technician Josh delivers exceptional service with professional expertise and approachable demeanor. His thorough treatments and clear explanations have earned multiple five-star reviews, demonstrating commitment to customer satisfaction while maintaining technical excellence in pest management solutions.
Kris
Lead Technician
Lead technician Kris provides prompt, professional pest control with 24-hour emergency response capabilities. His timely arrivals and comprehensive explanations of treatment processes have been specifically highlighted in multiple customer reviews, demonstrating reliability and technical proficiency in pest elimination.
Jason
Senior Technician
Senior technician Jason combines technical knowledge with exceptional customer service, providing detailed explanations of pest control measures. His thoughtful approach and clear communication have earned recognition in multiple five-star reviews, reflecting commitment to both effective treatments and customer education.
Questions
What areas do you service?
We serve Syracuse and surrounding communities in Central New York, covering Auburn, Baldwinsville, Camillus, Cicero, Clay, Fayetteville, Fulton, Manlius, New Hartford, North Syracuse, Onondaga, Oswego, Solvay, Verona, Wampsville, and Weedsport.
Do you offer emergency pest control?
Yes, we provide 24/7 emergency pest control services for urgent infestations, with technicians available for same-day appointments to address critical pest problems requiring immediate attention.
What is your cancellation policy?
We allow rescheduling with understanding accommodations, as demonstrated by customer reviews highlighting our flexibility with last-minute changes while maintaining service quality and technician punctuality.
Do you provide warranties for treatments?
All our pest control services include warranties, with follow-up visits included to ensure complete pest elimination and long-term effectiveness of our treatments.
How do you handle payment?
While specific payment methods aren't listed, our services feature free estimates by phone and free initial inspections when booking any treatment service, with transparent pricing highlighted in customer reviews.
Are your technicians licensed?
All 15 of our full-time technicians hold New York Certified Applicators licenses, maintaining professional standards and ensuring proper application of pest control treatments.
Reviews (4)
Tim Taylor
Aug 14, 2021
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My bees came back and as sure as their word Gannon came out and took care of them. That's why I chose Gannon.
Rickey Brown
May 25, 2021
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I highly recommend this business. They are very professional. The owner, Jennifer is a pleasure to work with and does a tremendous amount community work that speaks volumes about her; it's one of the reasons I specifically support this locally owned business. Great value and service.
Diane Schmid McCall
Jan 28, 2021
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The team at Gannon has been terrific at our business and residence. Always professional and responsive. I had a bee problem and they came back, did a thorough investigation, found the problem and re-applied at no charge! The bees did not return. We highly recommend Gannon Pest Control. Diane Schmid-McCall, Rudy Schmid Total Car Care.
Lacey & Antonio Ortiz
Dec 18, 2020
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Jason was so wonderful to work with! We have been seeing evidence of mice and I was becoming increasingly worried that the problem was getting worse. When Jason inspected our home he was so knowledgeable about how mice could be getting in and he placed the bate traps very strategically and kept them out of sight and reach from our adventurous toddler. He also assured us that the problem was not as severe as I thought and gave us more piece of mind living in our home. We are grateful for being lucky enough to have had the pleasure of working with him and will be asking for Jason every time a pest issue may arise in the future!