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Universal Pest & Termite, Inc. Universal Pest & Termite, Inc. proudly serves homeowners throughout Hampton Roads with professional pest control services that are safe, efficient, and guaranteed. As a family-owned company with more than 25 years of experience, weve treated over 100,000 homes across Virginia Beach, Chesapeake, Norfolk, and Hampton. Our expertise includes eliminating ants, rodents, bed bugs, spiders, termites, and mosquitoes, as well as providing crawl space and exclusion services to prevent future infestations. Our commitment to excellence and customer satisfaction is reflected in over 1,000 five-star reviews from local residents who trust our team to protect their homes.

We utilize advanced Integrated Pest Management practices to deliver eco-friendly, long-term results while minimizing chemical use. Our natural pest control options, such as essential oil-based repellents, provide families with safe and effective alternatives. Each treatment is tailored to your propertys needs, ensuring comprehensive protection without compromising safety. From routine maintenance to emergency pest removal, our licensed technicians deliver prompt, courteous, and reliable service. With Universal Pest & Termite, you receive the benefit of experience, integrity, and modern pest control solutions that keep your home pest-free all year long. Contact our team today for a free consultation and instant quote.
Served areas
  • Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Business details
  • Year established: 2000
Highlights and features
  • Family-owned pest control serving Hampton Roads
  • Protected over 100,000 local homes with proven solutions
  • Comprehensive services: termites, rodents, bed bugs, and more
  • Integrated Pest Management prioritizing safety for children and pets
  • Natural, non-toxic pest control options available at no extra cost
  • Free inspections, same-day emergency service, and guaranteed results
Associations and certifications
  • A+ Rated by BBB
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
Services
Home Pest Control Our home pest control service at Universal Pest & Termite is built around professionalism, precision, and customer satisfaction. We understand how pests impact your daily life, which is why our technicians use effective, family-safe methods. Through ongoing monitoring and preventive care, we ensure your home stays protected from seasonal and recurring pest issues.
Termite Control Homeowners count on Universal Pest & Termite for professional termite protection supported by years of experience. We combine precise inspection methods with modern, eco-conscious treatments to defend your homes foundation. Our termite-free guarantee reflects our ongoing commitment to quality service and long-term structural preservation for every customer we serve.
Rodent Control At Universal Pest & Termite, we specialize in comprehensive Rodent Control services that protect both residential and commercial properties. Our experts identify vulnerabilities, block entry routes, and use secure bait systems for removal. Following elimination, we clean and disinfect all affected areas to ensure your property remains rodent-free.
Crawl Space Services We provide professional crawl-space services including thorough excavation of debris, encapsulation with vapor barrier, installation of dehumidifiers, French-drain and sump-pump systems, and treatment for wood fungus. Our comprehensive effort helps mitigate moisture accumulation, structural degradation, and pest infiltration beneath your home. We pledge to uphold high standards of service, ensuring that this hidden zone supports your propertys health and longevity.
Reviews (21)
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Brittany Brown
Oct 18, 2025
Scott was a very good exterminator. He was very pleasant and thorough with my pest inspection. I would highly recommend him for services.
Linda Callahan
Oct 17, 2025
I had called Universal for a complimentary inspection too look for a possible raccoon in our attic. We had one when we first moved in and were concerned it had come back Jimmy came out and he did a full assessment. He was efficient and professional and we were so happy to find out the raccoon had not come back. There was a previous stain coming through the ceiling and he told us how to handle it! I would highly recommend this company to anyone who has any concerns!
Theresa Tyrell
Oct 12, 2025
David Shafer is very patient and he cares a lot for his clients. I had a great experience getting a lot of work done in my crawl space. They made the process easy and affordable .
Miles Penland
Oct 11, 2025
Brandon is an absolutely outstanding pest technician! Knowledgeable, professional and conscientious. Focused on delivering customer satisfaction and great service in a timely manner.
Ya VonnE
Oct 10, 2025
David Shafer was very professional. He came out an did a full inspection. Then we came up with a game plan to combat my pest. I set up my contract which was simple and straightforward. And I really enjoyed my experience with David. He was very informative about the pests. Thank you David for all you help!
Paul Fletcher
Oct 06, 2025
Scott was very professional, provided a detailed pest control treatment, and knocked down spider webs. Ive been with Universal Pest Control since 2008 and have been very pleased with their treatments.
Tracy S.
Oct 04, 2025
The experience was exceptional; please look no further! Jimmy was prompt, experienced and great to work with.
James Izatt
Oct 04, 2025
David S. Was very professional and on time. Nailed every question we had and laid additional traps for peace of mind.
Chad Dennis
Oct 03, 2025
Havent written a review for Universal Pest before, but having had a very positive experience with David today, compels me to say some positive things. First, he could have rescheduled, but he came anyway. Second, when he appeared from under my crawlspace, he tossed out 2 almost whole rolls of plastic that should have been taken and reused by Universal after they did my plastic barrier install. That would have been wasteful! But David took the effort to lug those things from deep under the house to bring them back to Universal for use! Wow! What a great employeesalvaging that material helps to keep everyones cost down! What a conscientious employee! Third, the information he shared with me about what he saw underneath my house finally helps me to keep a necessary eye on a couple of things. I felt like he was the FIRST inspector to really LOOK at my situation thoroughlyand that is what I PAY FOR. Thank you, David!
Karen Kelsay
Sep 08, 2025
Jimmy L has done my yearly inspection for several years. He is always professional, polite & cheerful. He is an asset to the Universal team!
Joseph Keeling
Jul 26, 2025
David S. Was friendly and quick. Was knowledgeable and promp.
Brian Monds
Jun 15, 2025
David Shafer was very good and very informative about everything. He checked every space nook and cranny in the house and let us know of every thing that we could do to prevent any further problems in the future. Thanks so much for your help
JblazeToD
Jun 11, 2025
David Shafer is Amazing. He spent 1 hour under my crawl space came out and told me everything. He is a straight shooter. I definitely would recommend him. Im active military and i can tell when someone is serious about their work David is serious
K. Williams
Jun 10, 2025
David S. did a great job ensuring that the problem was thoroughly investigated and solved the issue with recommended sprays. Staff and students are now safer due to his outstanding service. Thank you, David S.!
Monique Carter
May 11, 2025
Weve used Universal Pest for years for our preventative maintenance. They were upfront and honest with us from day one. We always request David Shafer to come to our home for our quarterly maintenance. He is very knowledgeable, professional, and friendly.
Jenna Robinson
Mar 26, 2025
This was our first time having Philip as a technician and he was a delight! From the moment he walked in, armed with a smile and a pet for my dog, he was friendly and professional. Philip was incredibly thorough, explaining each step of the service as well as his standards and remediation techniques. Its obvious that Philip cares deeply about his job and I look forward to seeing him again next quarter!
Adrian Slagle
Mar 14, 2025
Philip is the best! He is so incredibly knowledgeable, friendly and professional. He truly cares about his clients and is an expert in his field. He goes above and beyond and gives great tips and tricks about pests and other wildlife. Highly recommend this service and youre lucky if you get Philip as your technician. The customer service when scheduling is also excellent.
Gary Kell
Mar 11, 2025
We have been using Universal for more than 7 years. They are completely reliable, helpful, friendly, honest and keep our home free of bugs. David Lopez is our technician, and has been for a long time, and he is great. I highly recommend Universal.
Allison Brown
Mar 09, 2025
Universal Pests only female pest inspector, Jenna, did a fantastic job! She was not only through, she explained everything to me. Any questions I had, she was happy to explain. Jenna was more than personable, which made me feel comfortable with her in my home. She was professional at all times, and even showed her personal side by loving on my large dog. Universal is lucky to have Jenna!!
Ruben Medalla
Feb 18, 2025
I have worked with Brandon N. on multiple issues and he has been a pleasure to work with. Universal has offered fair prices and Brandon has done great work for us. Specifically, he has been handling a rodent issue in our crawl space and attic. He has been very communicative and responsive during the work. Additionally, during his quarterly treatments, he has been very thorough and knowledgeable. Overall, hes doing a fantastic job!
Shawn Hodges
Feb 16, 2025
Brandon N from Universal Pest Termite was awesome! From the moment he arrived, he was super friendly and easy to talk to. He took his time to thoroughly inspect everything and explained the process in a way that made me feel at ease. Its clear he cares about doing a great job and making sure youre taken care of. Highly recommend him for anyone needing pest control servicessuch a great experience all around!