Omega Termite & Pest Control

Terry from Omega has been just terrific. Punctual, knowledgeable, friendly and professional. Exterminator is not my favorite call to make, but he has made it OK. We were at wits end and tried everything we knew how to do and what advice we could follow. He knew just what needed to be done, did what he said he was going to do, and followed up to make sure everything was OK.

He caught what needed to be caught and helped us look at preventing anything in the future. If I have to do this again, I'll do it with Omega! He came 4 times, set traps, showed us how they got in, and helped think about how to reduce their access.

Hi, I wanted to let you know that we had Terry come to our house this past Monday AM to help us with a mouse we had in the house. When he got there he noticed that we had already set traps and didn't need him to physically do anything but he was extremely helpful, friendly, and comforting with the advise he gave us. I would highly recommend him to anyone else that needed help. You have an outstanding employee. Thank you.

Once a month, like clockwork, Will comes rumbling up the stairs, sprays all the things, checks the traps, gives me a smile and goes off on his way. Consistent, reliable service at a fair price, can't ask for more. Services: Rodent extermination, General pest inspection

Poor customer service. Did not clean up job site and complete work as described.

Spoke with the receptionist at this place today about a problem with lizards She was very kind and courteous; giving me some advice even though this business doesn't deal with wayward reptiles

If I could give 0 stars I would. I had this service come to my home, I paid $150 for an initial service just to spray for spiders and ants, Not only did the guy only spray my backyard, I'm still having terrible pest issues! I was asked how do you know that he didn't spray your whole exterior of the house? (In a very condescending tone) I said because It shouldn't take only 5 minutes to do an entire exterior properly plus I have windows that I can see out of and he never did the sides!

He was here 2 days ago. I just called Omega to inform them of how unhappy I am with the service especially for the price just to basically be told I'm a liar. The man on the phone said according to their gps the man was at my house for 33 minutes, HE WAS NOT! I told him that I don't care what their gps says I'm telling him he was not here for that amount of time and he said well yes he was I'm looking at the gps right now.

So apparently I'm a liar! It states on their website just for an initial visit for ants it should take about 30-45 minutes, this guy was here for 5. I have 2 babies under the age of 2, I don't have $150 to throw away to some company who can't do a proper job and won't listen to what their customers complaints are. I didn't ask for a refund I just wanted them to come back out and properly do the job but instead I was told the manager isn't available and my message will be passed along, but that again their gps shows the man was here longer than I'm stating.

So pretty much called me a liar. The man who sprayed put he was here at 3:15-4:00, putting it at 45 minutes. When I told the person this on the phone he said well it says 3:15 because that's when he left the last job and started to you. How is that even right?! I'm so incredibly infuriated it's not even funny!

Best in the west! Call today! Sell your home get inspected by omega today!

Ask for Jules she is great, detailed and motivated to do her job. I've never felt protected from the little critters since working with her. She set traps and does great follow up plans and she gave me a few tips on how to identify them as well, Thank you Jules enjoy working with you!

Stuart was fantastic! Live in the wooded areas of Oakland Hills, you're bound to get the occasional critter. Stuart came and did a GREAT job. I now feel more confident all is well!

Using the services of Termite Control Companies for 28 years I've come to trust Omega as one of the most professional pest control companies out there. I use them every chance I get. -Anthony Marinelli

Omega's reputation in the East Bay Area is the highest in the pest control industry here, primarily because of the professionalism and honesty of the ownership and management. There is no messing around in this highly regulated business, and Omega gets down to business and gets it done. When you are trying to close a sale of a property you can't afford to deal with companies that operate differently than Omega.

Thorough inspections, reasonable repair prices, good quality workmanship. I have had numerous interactions with Omega Termite & Pest Control over 40 years in my capacity as a Real Estate Broker. Every experience was positive.

I have relied on Omega's inspector's expertise for many years. They have always provided great service to my real estate clients and me.

Omega Termite and Pest Control provides super reliable service from trusted professionals, love the service I received from Omega.